Online Return Policy

ONLINE STORE POLICIES

BE MINDFUL WHEN SHOPPING FOR FRAMES ONLINE.  ALL OF OUR FRAMES ARE HANDMADE IN LIMITED QUANTITIES. EACH FRAME IS UNIQUE AND INDIVIDUAL.

SHIPPING

WE AIM TO SHIP YOUR ITEM AS QUICKLY AS POSSIBLE. WE WILL SHIP WITHIN 5 DAYS UNLESS OTHERWISE SPECIFIED.


RETURN POLICY

FRAMES MUST BE RETURNED IN UNWORN CONDITION IN ALL OF ITS ORIGINAL PACKAGING WITHIN 14 DAYS OF RECEIPT. SHIPPING COSTS ARE NOT REFUNDABLE AND THE CLIENT IS RESPONSIBLE FOR THEIR OWN RETURN SHIPPING COST. PLEASE RETURN USING A SHIPPING METHOD THAT PROVIDES BOTH TRACKING AND INSURANCE AS WE ARE NOT RESPONSIBLE FOR LOST RETURN SHIPMENTS.

AFTER 14 DAYS, ALL SHIPMENTS WILL NEED RETURN APPROVAL AND A 20% RESTOCKING FEE PER ITEM WILL BE DEDUCTED FROM THE STORE CREDIT AMOUNT.

WE DO NOT OFFER OR HONOR REFUNDS. STORE CREDIT ONLY.

FOR ANY FURTHER QUESTIONS OR TO INITIATE A RETURN: SHOP@OCULUSEYEGALLERY.COM